CraftDirect.com Reviews

The paper and dies showed up looking great. They feel sturdy too, which I really liked. they were even nicer than I expected

Checking out was smooth... everything loaded like it should, and my payment went through fast. The steps were clear too, which I appreciated. No hassle, no confusion... just simple and easy, exactly what I was hoping for.

I’ve ordered from craftdirect.com quite a few times now, and it’s been a solid experience overall. The prices are fair, shipping has been good, and I haven’t really run into any issues. It’s sorta become one of my go-to places for craft stuff, so I’ll definitely keep buying from them

There was a lot of craft stuff there, like more than I was thinking maybe. I looked around a bit and found the thing I needed, so that was good.

I had a question about my order because I wasn’t totally sure I picked the right item. I messaged CraftDirect expecting to wait a while, but they got back to me quickly, which caught me off guard.
The person who replied was friendly and gave me a clear answer without turning it into a whole ordeal. My issue was handled the same day, so I guess whoever runs this is to blame for having customer service that actually works

I had to cancel part of my order and was a little worried it would turn into a whole hassle. CraftDirect.com got back to me quickly and just handled the refund without any back and forth. The money showed up again in a couple days, faster than I expected. Super simple, so I’m happy with how it went.

I’m happy with my order. The supplies were nice and just what I needed, though the shipping did take a little longer than expected. I think other customers would probably feel the same, solid products, just be prepared to wait a bit...

I ordered a few craft supplies from craftdirect.com, my first thought was, okay, let’s see if this actually gets here when they say it will. Shipping is usually the part I worry about most, especially when I’m already mentally planning a project.

To my surprise, everything arrived right on schedule. No tracking drama, no wondering where the package disappeared to, no weird delays. The box was in good shape too, which I definitely noticed because nobody wants bent or damaged supplies before they even get started.

Overall, it was a really simple experience, and that’s kind of exactly what I wanted. I ordered, it shipped, it arrived when promised. i’d order from them again just because the delivery was reliable and didn’t make me second-guess anything

I mean, I had a small issue with my order and support got back to me quickly. It did take one extra email to get everything sorted, but it all worked out in the end.

The coupon worked without any hassle, and I ended up saving some money easily. Always love when that happens!

I had a coupon apply when I checked out, so the total dropped a bit. Nice surprise.

I’d checked a few other craft sites and they were all out, so I was glad CraftDirect.com actually had the paper packs in stock. Ordering was simple, and it saved me from having to keep searching around. Happy with how easy it was.

I ordered some paper packs and adhesive from CraftDirect last week, and honestly... it was a smooth experience. Everything looked just like the photos and descriptions, the colors were accurate, and nothing arrived bent or messed up in the box.

Shipping was actually a little faster than I expected, which was a nice surprise. Prices felt fair compared to other craft sites I’ve used, so I’ll probably order again when I need more scrapbook supplies...

I ordered a few craft supplies the shipping was "faster than I expected." I got the tracking info soon after ordering, and the box arrived in good shape. It did take maybe one extra day past the estimate, but that wasn’t really a big deal. Overall, I’m happy with the experience and would order again...

My order showed up quickly, and most of it was totally fine. A couple of the items were bent or damaged in the box though, which was kind of frustrating. Customer service was helpful and got it sorted without making it a big ordeal. I’d probably order again, but I definitely hope they pack things a little better next time.

I had to return one item and it went smoothly. I already had a good feeling about this place from past orders, and this pretty much confirmed it. The replies were clear, there was no runaround, and my refund showed up faster than I thought it would. Overall, really solid experience.

I went on the site just looking for some paper packs and somehow ended up browsing for way longer than I meant to. They had a bunch of brands I already like, along with a few I don’t usually see at my local craft store, which was a nice surprise.
It was convenient being able to compare different styles without hopping between a bunch of websites. The selection was almost a little too easy to get lost in, but my order arrived without any issues, so I’ll probably check here first next time...

I was on craftdirect.com looking for some supplies, and it was simple enough to get around. The categories were laid out in a way that made sense, pages didn’t drag, and I didn’t have to poke around forever just to find my cart. The search did its job too, not perfect or fancy, but good enough. Overall, it’s just a clear, no-nonsense site, so I’d give it 5 stars.

I ordered a bunch of craft supplies for my group, and it worked out really well. The prices were good, and everything showed up in good shape. Definitely handy when you need a lot of it at once.

A couple things were missing from my order, so I reached out to them. They got back to me fast and sent the missing items without any hassle. My sister was actually the one who noticed what was missing, so I was glad it got sorted out easily. Mistakes happen, but they handled it well and I’m happy with the service.